Real examples of how we help businesses simplify operations,
improve performance, and protect profit.
Surin Transport Group
Client Situation
Surin Transport Group, a family-run carrier operating routes across central and eastern Thailand, was dealing with late deliveries, inefficient route planning, and rising fuel costs. Scheduling was done manually, creating confusion between dispatch and drivers, while customers often received unclear or delayed updates.
Our Intervention
We streamlined the routing and scheduling process using a simple real-time tracking system suitable for their size. Dispatchers were trained to coordinate loads more efficiently, and customer service gained easy visibility so they could keep clients informed proactively.
The Outcome
- Fuel inefficiency reduced by 12%
- Delivery reliability improved noticeably
- Delay-related customer calls decreased substantially
- Surin retained important retail clients who had been considering competitors
Chaiyo Precision Works
Client Situation
Chaiyo Precision Works, a medium-sized machining and assembly workshop, was experiencing quality inconsistencies, production bottlenecks, and slow output. Different operators had developed their own methods, leading to uneven results and rising rework.
Our Intervention
We reviewed the full production flow, created clear and simple standardised steps for key processes, and introduced practical QA checkpoints. A short daily huddle helped supervisors spot risks early and keep jobs moving smoothly.
The Outcome
- Quality-related rework dropped by 22%
- Output increased without additional staff
- Lead times stabilised, boosting customer trust
- Supervisors gained more time for preventative improvements instead of constant firefighting
Redwood Commercial Sales
Client Situation
Redwood Commercial Sales, a medium-sized B2B sales team, struggled with slow follow-ups, inconsistent sales processes, and poor forecasting accuracy. Opportunities often went cold due to unclear ownership and lack of structure.
Our Intervention
We implemented a straightforward sales operating model that clarified stages, expectations, and follow-up timing. CRM workflows were simplified, and reps received weekly coaching supported by a clear performance scorecard.
The Outcome
- Qualified pipeline grew by 19%
- Forecast accuracy improved significantly
- Sales cycle shortened due to consistent follow-through
- The team achieved steady quarter-on-quarter growth
BanMai Build & Repair
Client Situation
BanMai Build & Repair, a small construction and renovation contractor, was struggling with recurring job overruns, inconsistent estimating, and communication gaps between the office and site teams. Scheduling inefficiencies caused crews to sit idle between jobs.
Our Intervention
We introduced simple estimating templates to create consistent pricing, set up a practical job-tracking board linking office and site teams, and established a weekly planning session to match upcoming work with available crews. Site leaders used a quick reporting routine to flag issues early.
The Outcome
- Job overruns reduced by 31%
- Crew utilisation increased significantly
- Margins improved through more accurate estimating
- Customer satisfaction rose, generating more referral work
Unlock What’s Possible
These results aren’t unusual, they’re the outcome of clear systems, practical changes, and a focus on what really drives performance. If you’re ready to simplify your operations and protect your profit, let’s talk.